Pan‑India presence with 150+ branches across 660+ locations, supported by a strong network of 35,000+ intermediaries ensuring deep reach across urban and semi‑urban markets

Extensive claims support infrastructure with a Pan‑India network of 17,000+ garages and 13,500+ network hospitals, enabling faster turnaround, seamless cashless claims, and enhanced customer experience across motor and health insurance.

13.05+ million policies issues in FY2024-25

Consistently recognised by government bodies, rating agencies, and leading industry platforms for innovation,
service excellence, and customer centric initiatives, the most prestigious being “Insurer of the Year – Best Operating Performance (Non‑Life)” by FICCI, underscoring the Company’s strong focus on underwriting discipline, capital efficiency, and superior service delivery.

AI-Enabled Claims Innovation – SahAI: an AI-driven damage assessment tool delivering faster, more accurate, and transparent motor claim settlements.

Digital Transformation Focus: The Chola MS Customer App enables seamless policy management, renewals, endorsements, claim intimation, and real-time tracking all on the go.

Ranked 9^th position as per the General Insurance Council & ranks 5^th in the motor line of business amongst the private sector players.